Privacy policy

(Including cookies policy)

Article 1 - General provisions

You access to the www.dconnect.app website (hereinafter referred to as the “Site”).

The Site, its content and address are published and put online by :

DConnect
Registered office : Rue Abel Roger(M) 24, 7070 Le Rœulx (Belgium)
Registered at the Crossroads Bank for Enterprises under number 1016.266.624
(hereinafter “DConnect”).

Email : info@dconnect.app

The Site is hosted by Hostinger International Ltd, a corporation with its head office 61 Lordou Vironos street, 6023 Lacarna (Cyprus) and which data centers are located in the United States,the Netherlands, Lithuania and Singapor.

Article 2 – Respect for privacy

a. Introduction

This Privacy Policy (hereinafter the “Privacy Policy”) intends to give you a complete and transparent information regarding the use of your personal data by DConnect, which aims to respect as well as possible your privacy. It applies to all processing of your personal data by DConnect on the Site.

b. Regulations

DConnect devotes all due attention to compliance with applicable legislation in this matter, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), and the Belgian law of July 30, 2018 concerning the protection of privacy with regard to the use of personal data of physical persons as well as Directive no. 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector.

c. The controller of the processing operations referred to in this Privacy Policy

DConnect is the controller and manager of the processing of personal data made in compliance with the principles and procedures specified in this Privacy Policy.
Any request concerning the processing and storage of your personal data by DConnect can be sent to the following address: privacy@dconnect.app.

d. Processing: what personal data are collected and processed, why and how long?

d.1. Newsletter (via Brevo)

If you wish to be informed of DConnect’s activities, the launch of its services, its application,… and receive its newsletter, it is very simple : join the DConnect mailing list !

You may voluntarily subscribe by filling in the field provided on the Site and by accepting the present Privacy Policy by checking the box provided for this purpose as well. A space is also provided if you wish to send a message or comment to DConnect.

You will then receive a confirmation email inviting you to validate your registration and your email address. It is only after this confirmation that you will be added to DConnect’s subscribers list.

DConnect processes these data: your first name, your email, as well as any other personal information you may have included in your message, if applicable. You are invited to complete the form, in which some fields marked with an asterisk (*) must be filled in to register for the newsletter, while others are optional.

The following data may also be processed: your exploitation system, your browser ID and other informations about your system and your connection, as well as your interactions with our emails (if you click on the email, when, where and how you click,...)

This processing is based on your consent as set forth in article 6.1.a GDPR and your data are only processed within the framework of the management of the subscribers to DConnect’s newsletter, the sending of this newsletter in the language of your navigation on the Site and its improvement. and regarding the personal data that may be included in the message or comment sent to DConnect, primarily to respond to you and maintain a record of the questions asked, your feedback on future services, the website, its content,...

You may withdraw your consent to this processing of your personal data at any time, however the withdrawal of your consent shall not affect the processing based on your consent before its withdrawal. The newsletter will include a link to unsubscribe for the future.

These data are stored as long as DConnect sends newsletters and you have not withdrawn your consent to receive them.

d.2. Newsletter registration forms storage

In cases where personal data processing is based on your consent, DConnect must be able to demonstrate that you have given your consent. To keep proof of your voluntary subscription to the newsletter and your agreement to this Privacy Policy, DConnect archives the completed registration forms filled out on the Site, via its hosting provider.

The data processed by DConnect is as follows: your first name, your email address, and any other personal information you may have included in your message or comment, if applicable, as well as the date and time of your newsletter registration.

This processing is necessary for DConnect to comply with a legal obligation (Article 6.1.c) GDPR) notably to retain proof of your consent to subscribe to the newsletter.

These data are stored as long as DConnect sends newsletters and you have not withdrawn your consent to receive them. In the event that you withdraw your consent, these data will be retained for one year following the withdrawal.

d.3. Miscellaneous (transfers - automated decisions - statistics)

DConnect (or one of its processors on its behalf) may further process some of your data collected for the purpose specified in this Privacy Policy (d.1 and d.2), for purely statistical purposes and after their anonymization (which might, after realisation, make it more difficult to exercise your rights according to the GDPR). Those statistical purposes processes will only show data in an aggregated form (and not in an individualised form anymore) and these results will not be used to take decisions or measures regarding a specific physical person.

e. Cookies :

DConnect does not use cookies at the moment. However, if DConnect were to place cookies on the Site, you would be informed about the cookie policy. through the cookie information banner appearing when access the Site.

DConnect wishes to provide a pleasant and easy navigation and use of the Site and could use cookies for this purpose in particular.

Cookies are small text files that are automatically saved by your browser on your computer or mobile device almost every time you visit a website and, where applicable, after obtaining your consent. They are stored locally on your device for variable periods of time.

What types of cookies could be used on the Site?

· Cookies that are necessary for navigation (functional cookies): the Site could place cookies to ensure its security, to store information such as your language preference, etc.

These cookies would be necessary for the proper functioning of the Site and could not be refused if you wish to visit it.

The cookies always have a defined expiration date, which vary from one cookie to another.

Cookies will be automatically deactivated at the end of their respective periods, and the information they contain will be automatically deleted.

• Cookies that are not necessary

Should such non-necessary cookies be used, you will be informed through the cookie information banner that appears on the Site during your visit. In any case, these cookies will only be placed on your computer or mobile device if you accept them and only after obtaining your consent. You can accept or refuse them without affecting your browsing experience: either click on the “Accept cookies” box, or on the “Refuse cookies” box, or on the “Manage my choices” box to configure your choice.

You may withdraw your consent to the placement of these cookies at any time by accessing the window regarding your choice about the placement or non-placement of such cookies. To do so, simply click on the “Cookies” section, which is always available on the Site.

For your complete information, you can also manage cookies through your browser settings (where applicable). Your browser can be set to notify you receiving a new cookie, or you can delete individual cookies or all cookies.

f. Links to other websites found on the Site. By clicking on them, you leave the Site.

1. The Site may contain links to an DConnect page, account,... created on social networks (hereinafter “Linked Sites”). They are provided for your convenience. These Linked Sites are not under the full control of DConnect. You access them of your own free will and under your own responsibility without prior notice. You are invited to review the terms and conditions, cookie policy and privacy policy of these Linked Sites. A pop-up should appear when you access these Linked Sites without being logged into your account on them (if any) and/or if you have not yet given your consent to the processing of your data and/or the placement of cookies by these Linked Sites. However, DConnect has any control over the foregoing and these information are purely indicative.

By clicking on the links, you leave the Site. DConnect accepts no responsability in this regard.

Your attention is drawn to the importance of the configuration of accounts on social networks, with regard to, among other things, the confidentiality and processing of personal data.

For your convenience, the Meta (Instagram) privacy policy and cookie policy can be accessed by clicking on the following links: privacy policy and cookie policy ;

You are invited to check that these documents and links have not been modified. If necessary, please check for any new links to these pages.

2. Without prejudice of the foregoing, the Site may contain links to other websites or platforms belonging to third parties (“Third Party Sites”). These Third Party Sites are provided for your convenience and are not under the control of DConnect. DConnect is not responsible for the content or information contained on any Third Party Site. You access them at your own will and under your own responsibility, without prior notice, and are invited to consult their terms of use and privacy policy as well as their cookie policy.

g. Rights of users regarding their data

What are these rights?

The applicable legislation provides for the following rights with respect to the use of your personal data:

• The right of access allows you to be informed and to request access to and copy of the personal data that are processed.

• The right of rectification allows you to request the modification or updating of inaccurate or incomplete personal data.

• The right to deletion: at any time and as long as the processing is not necessary for the performance of a contract concluded between you and DConnect, you are entitled to request that DConnect erases your processed personal data, within the limits provided for in Article 17 of the GDPR.

• The right to data portability: you also have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format (e.g. pdf document) or request that such data be directly transmitted to another data controller where technically possible.

• The right to limitation of processing: you may also request a limitation (temporary or definitive) of the processing of your personal data, in whole or in part, within the limits set out in Article 18 of the RGPD.

• The right to object: you may refuse the processing of your personal data, without prejudice to processing lawfully carried out prior to such refusal, and within the limits provided for in Article 21 of the RGPD. The right of refusal may apply to certain categories of communications.

Please note that any change to your data by virtue of what precedes will only apply to the future and may affect your experience for the Site.

Requests can be sent to privacy@dconnect.app. You may be asked to send a copy of any official identity document including your first and last name, and enabling you to prove your identity.

h. Subcontractors (processors)

DConnect selects its subcontractor (hosting providers, email campaign managers, services and tools, etc.) with care and ensures that they guarantee compliance with the rules of the GDPR.

When DConnect transfers your personal data to its processors, it does so only on the basis of an agreement with the processor that limits the use of such personal data to the processing necessary to fulfill the concerned subcontract, and that obliges the processor to take the necessary security measures towards such data. However, DConnect is not in a position to verify the actions or omissions of its subcontractors and cannot be held responsible for them.

i. Transfer outside the European Union

Your personal data processed by DConnect may be stored on servers located and/or may be transferred outside the European Union, in accordance with Articles 44 et seq. of the GDPR ; these transfers of personal data outside the European Union are based on the existence of a regulation considered to comply with the GDPR in the country where the data is stored, on the existence of an adequacy decision or on the existence of appropriate safeguards (as provided for in Articles 46 et seq. of the GDPR), including European Commission standard contractual clauses, binding corporate rules,...

j. Security

DConnect makes all reasonable business efforts to ensure the security of personal data processed.

You aknowledge and are aware of the fact that the Internet is not a completely secure medium, and that a guarantee of complete privacy cannot be granted. Consequently, DConnect's commitment is limited to a best-efforts obligation (as a prudent and reasonable person acting in the course of business) and not to an obligation of result.

DConnect implements technical and organizational measures to ensure the protection of the personal data collected in accordance with the present Privacy Policy, including by limiting, where appropriate, within DConnect, access to such data to only those persons who need it to the extent necessary to realise their mission; it will also ensure that those persons are informed of the applicable regulation regarding personal data processing and privacy protection.

The Site is secured by SSL encryption. DConnect cannot be held responsible for any damage resulting from the loss or interception of your data during transmission.

The various personal data are stored in DConnect's databases that may be hosted by third parties, and DConnect makes every effort to take appropriate and proportionate technical measures to secure and protect those data against malicious or unauthorized access whenever DConnect controls such protection measures. All data collected are also stored on a server rented from a hosting service provider offering all required guarantee of security and reliability.

k. Violation

DConnect may disclose any information about you (including your identity) to public authorities if this is necessary in the event of a complaint or investigation concerning your use of the Site in breach of this Privacy Policy and the applicable Terms and Conditions or legislation.

To this end, it may retain all mailing slips, data and information communicated by you via the Site or othewise in compliance with the present Privacy Policy.

The forefoing also applies in order to be able to identify or contact a person causing prejudice or interfering with the Site, DConnect's rights or the rights of third parties or other users of the Site as well as to take legal action against this person.

DConnect reserves the right to reveal any information that would be deemed necessary in compliance with the applicable legislation, a court decision or a public authority request.

In the event that DConnect has to file a legal action as a result of your violation of this Privacy Policy, you will be required to reimburse DConnect for all expenses incurred by it, including reasonable attorney's fees, costs and expenses, in addition to the compensation due to DConnect for the damage suffered.

l. Miscellaneous

DConnect can modify the present Privacy Policy at any time by publishing the amended text on the Site. You should ensure that you are aware of the latest version of the Privacy Policy when you visit the Site.

This Privacy Policy relates solely to the processing of personal data by DConnect itself and under its exclusive control. You are invited to read the privacy policies of its partners, for which DConnect cannot be held responsible.

m. Contact and claims:

If you have any questions about the protection of your personal data, or if you feel that your privacy is not being respected by DConnect, you can contact it using the details given above. You can also submit a claim to the Data Protection Authority (contact@apd-gba.be).

Article 3 - Nullity of a provision

If any provision of this Privacy Policy would be considered null and void by a court of law, only the minimum shall be considered invalid and shall be replaced by valid clauses which better respect the objective of this Privacy Policy.

Article 4 - Applicable law and election of jurisdiction

The Privacy Policy is governed under Belgian laws and regulations.

Except in the case of mandatory legal provisions preventing choice of jurisdiction, in the event of a dispute concerning in particular the validity, execution or interpretation of this Privacy Policy, only the French-speaking courts of the judicial district of Hainaut shall have jurisdiction.

Article 5 - Contact

If you have any questions, please use the following contact details:

DConnect
24 rue Abel Roger(M)
7070 Le Rœulx
(Belgium)

Enterprise number : 1016.266.624

Version 1.1 of 16.03.2025